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About the Author: DGRULE HUB

12 Comments

  2. I purchased one of these through Kickstarter and genuinely wish I hadn't bothered. This product is not fit for purpose. It runs very hot and drains the battery faster than it can charge via mains. No good at all if you want to be mobile… which is kind of the point of having a laptop. I also had intermittent issues with the HDMI, USB and audio sockets not working. Fitting in into place is also quite clunky and the attachments are quite flimsy – I reckon that it would snap in short order.
    It looks like I was one of the lucky ones – if you are considering purchasing one of these, check out the comments on their kickstarter page. Lots of very unhappy customers, including people who needed to have burned-out computer components replaced. There are lots of other reports.

    Not Recommended!

  3. This hub is straight up garbage and the company doesn't respond to communications. It's a known scam. Unbox therapy should really take this video down.

  4. thank you for your review!
    i also got one, but my experience differs from yours, at least on some aspects.
    PROS:
    – the ports generally do work, and for basic work they do fine
    – it does gives a tilt which is nice
    CONS:
    – the hub, while connected, gets very hot, not so that you get burned, but enough to make it uncomfortable to hold.
    * but to be honest most of the hubs i tried also produce heat while they work (and this hub seems to be on a "work" mode constantly – which produces the next issue, which makes this hub un-usable for me:
    – it drains energy very fast. faster than it charges (at least while using the pass through option via the usbc of the hub) – so even when connected to the power (original cable of course), with nothing attached to the hub – the macbook loses power!
    *this does not happen while the hub is connected and the power cable is connected to the native usbc of the MBP
    * the input power via the hub is 78W , while via the macbook native usbc is 86W (this might be the reason why it looses power rather then charging it)
    – terrible customer service (i tried to contact them regarding these issues, which apparently are know issues)
    * you can read the comments of other potential backers as well
    * the response of the CS are as follows:
    "The connection between the docking and the Macbook doesn't cause extra heat to Macbook. This product was designed and developed to conduct the heat out. Material is aluminum, which conducts heat faster. That's why you feel the docking is hot, which is normal. However, it conducts the heat out and no worries about the damage to Macbook.
    When the docking is connected with the power adapter and charged, power it gets is from the power adapter, so power to MBP is less. In this case, we suggest you plug the power adapter to MBP directly"
    * in response i asked:
    what is the solution they can offer if i only have 2 ports of usb-c available and the dgrule hub is connected to both of them? (not like the MBP in your video, which has 4 ports, which i guess "solves" this issue) – but they failed to answer, and it has been few months and couple more emails since then with silence

  6. I bought this through indiegogo and I regret it. It does not work at all for me. It will not power anything through the USB A ports, it gets hot, it drains the battery. I hope you'll take this down.

  8. Buyer beware. I would not purchase. I backed the kickstarter. Communication from support is terrible. Their page advertises this "- 1 X Thunderbolt 3: up to 6K ( max ) or 2 X 4K@60Hz Video Up to 40 Gb/s data speed Max 100W Power Delivery pass through charging."  And does not work.  Support told me to use HDMI or USB-C with my TB3 only monitor as the hub actually doesn't support TB3 display.  If they would just update their specs, it might be decent, but dealing with their customer support makes it a no go.

  9. Order#1161:

    These comments I’m reading on the indiegogo campaign are not filling me with confidence. The DGRule hub does not support for 44.1 kHz audio.

    I am an audio engineer and rely on my equipment to work with industry standards such as 44.1 kHz audio. This is an absolutely basic and fundamental requirement.

    I’ve just ordered 2 more units and now I find out this product is Faulty and defective and ports don’t work AND it overheats.

    Selling a product that does not work as advertised this is illegal.

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